People don’t commit when they first click on a PPC Ads. According to a study on ecommerce sites, the conversion rate is just 1.6 percent. To keep your value proposition continuously at the front and center in the minds of your customers, re-marketing is essential.
Forrester Research’s report “Understanding Shopping Cart Abandonment,” list out the 5 primary “drivers” of cart abandonment:
- Shipping and handling costs were too high.
- The shopper wasn’t ready to purchase the product.
- The shopper wanted to compare prices on other sites.
- Product price was higher than the shopper was willing to pay.
- The shopper wanted to save products in his cart for later consideration.
You’ll need to decide which visitors to your site you’d like to target ads to. From the above list, you might want to consider targeting 2, 3, 5
Note that you are always at risk of annoying people and put them off if you show them your ad too much. To counter this,
- change or refresh the creative ads,
- make use of frequency capping in AdWords that seems appropriate for your business goals
- set-up custom combinations in the “Shared Library” tab in your AdWords account
The most success with re-marketing ads when they are brand focused as people you’re targeting are familiar with your website and value proposition. People may be much more likely to notice an ad that’s touting a brand they’re familiar when they do a combination of the following
- Visit a website where display advertising is available.
- Perform a keyword search on a search engine.
- Watch a YouTube video.
- Use a social media site (e.g., Facebook, Instagram, LinkedIn, Twitter, Pinterest).
Things to keep in mind
- Adwords re-marketing ads will only show to an audience over a certain size. This is nominally 100 users for Display campaigns, but they have to be active users, so practically you’ll need more like 150. For AdWords Remarketing Lists for Search Ads (RLSAs), you’ll need 1,000 active users.
- Aware of Analytics sampling and processing
- There is limit of 2000 Re-marketing Audiences per Analytics account.
- The In-Market Segments dimension is not available for Re-marketing Audiences.
- The Days Since Last Visit metric is not available for Re-marketing Audiences.
Change to Google Analytics code
In Google AdWords, you can create retargeting lists based on conversion goals and page visits. If you want to dig deeper and target by behavior, demographics, technology, and more, Google Analytics is the way to go.
When you're creating a re-marketing campaign in Google Ads, if you're account is linked to an Analytics account, then you have an option to use the tracking code that’s already on your website rather than have Google Ads generate a remarketing tag for you. Under this options, Remarketing is automatically enabled in Analytics
ga.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'stats.g.doubleclick.net/dc.js';
Dynamic Re-marketing goes one step further by customizing ads based on specific products or services viewed as well as purchase history. With PPC campaigns, previous site visitors can be targeted based on their site activity once AdWords and Analytics are connected. For Dynamic Re-marketing, retailers also need to make a connection with their Merchant Center account before using. This is a complicated tactic that requires that the site is tagged with at least one custom dimension. Rather than describing it here, I recommend Google’s support for setting up a feed in Google AdWords.
Difference between Re-targeting VS Re-marketing
Re-targeting focused on paid ads (and can take a variety of forms, and target a broad range of individuals). Re-marketing is focused on email campaigns and reaching out to those who have already had interactions on your website that allow for a specific reach out. [Source]
Even if your product or services is THE perfect fit, most website visitors aren’t buying today. Maybe they’re waiting on the next paycheck. These visitors are highly qualified and a lot more likely to make a purchase compared to a random guy off the street. In the context of Paid Acquisition, the power of Re-marketing is undeniable. Being able to interact with those who have already experienced your site. Remarketing is about getting people back to your site.